Privacy Policy

At Australia Explorer, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your data.

By using our website (spelaya-ovsyanka.com), you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us when you:

• Subscribe to our newsletter
• Contact us through our contact form
• Register for a tour or service
• Leave comments on our blog
• Participate in surveys, promotions, or other interactive features of our service

This information may include:

• Personal identification information (name, email address, phone number, postal address)
• Payment information (when booking tours or services)
• Your preferences and interests related to Australian tourism
• Communications you send to us

Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device and your interaction with our site, including:

• Browser type and version
• Operating system
• IP address
• Device information
• Pages you visit within our site
• Time and date of your visit
• Time spent on pages
• Referring website
• Click-through statistics

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly
• Preference Cookies: Enable the website to remember your preferences
• Analytical Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. For more information, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing Our Services

• Delivering the information and services you request
• Processing tour bookings and related transactions
• Sending service-related communications
• Providing customer support

Improving Our Services

• Understanding how users interact with our website
• Monitoring and analyzing trends and usage
• Developing new products, services, and features
• Testing and improving website functionality

Marketing and Promotions

• Sending newsletters and promotional materials (if you've subscribed)
• Providing personalized content and recommendations
• Administering contests, promotions, and surveys

Security and Legal Compliance

• Protecting the security of our website and business
• Detecting and preventing fraud
• Complying with legal obligations
• Resolving disputes

Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as:

• Payment processors
• Tour operators and accommodation providers (when you book services)
• Email service providers (for newsletters)
• Analytics providers
• Customer service platforms

Business Transfers

If Australia Explorer is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent

We may share your information with third parties when we have your consent to do so.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to process your information, we will either delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access and Update

You can access and update certain information about you by contacting us directly.

Unsubscribe

You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us.

Cookies

You can manage your cookie preferences through our cookie consent banner or your browser settings.

Additional Rights

Depending on your jurisdiction, you may have additional rights, such as:

• The right to request deletion of your personal information
• The right to restrict or object to our processing of your personal information
• The right to receive your personal information in a structured, commonly used format
• The right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

International Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from the laws of your country.

By providing your information, you consent to this transfer, storing, and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications that are not owned or controlled by Australia Explorer. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last Updated: May 1, 2023